The importance of clear communication is well understood. It is the basis of trust and confidence in any relationship between two parties. However, many organisations fail to adequately measure the accessibility of their documents by their intended audience.

For industries such as Insurance and Finance, the use of plain language is a requirement. Yet there is a real challenge in creating financial services products and documents which are easy to understand and still function as legal artifacts.

Plain Language Contracts has been established to help organisations, accountable persons and boards, evidence they have taken reasonable steps to ensure all documents achieve an acceptable standard in the use of plain language.

Further, the use of the Plain Language Trustmark allows customers to have confidence they are dealing with an organisation that communicates in plain language.

Plain Langage Introduction

Certification

Plain language certification provides a simple, low cost, independent process for any organisation to have any letter, document, webpage or booklet reviewed and certified that it achieves an acceptable standard in the use of plain language.

Further, the use of the Plain Language Trustmark allows customers to have confidence they are dealing with an organisation that communicates in plain language.

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Plain Language Contracts Member
Plain Language Certified

Membership

We invite organisations to become advocates for plan language and join our Plain Language Contracts Member Program. In addition to receiving a 25% discount on all reviews and trustmark licenses, members will be invited to events and have access to share relevant material with likeminded organisations.

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Membership Special Offer Plain Language Contracts

Other Services

Research & Analysis

Plain Language Contracts offers a range of research and analysis services into audience interpretation and understanding of your documents. The insights gained from the research and analysis can be used as part of the document drafting process or to support a dispute resolution process.

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Training & Events

Plain Language Contracts can provide training or facilitate workshops with the goal to promote the use of plain language within organisations. Both training and workshops can be tailored for an individual organisation or held across industries to encourage learning and development.

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Plain Language Workshop and Research

Let's talk

You can reach us at:

PO Box 2001
Graceville QLD 4075

Or via our contact form

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